Restorative Massage

Cancellation Policy

PAYMENT POLICY To reserve a spot on a specified retreat, a minimum non-refundable deposit of $500 is required upon booking. After a confirmation has been emailed to you OR a representative calls you to confirm your reservation, a courtesy hold requires deposit payment within 5 working days to secure the reservation. Full payment (the balance) must be made within 30 days of the retreat start date, unless pre-arranged with our team. Prices are based per person, single, twin or triple share or for private rooms where specified, but DO NOT include flight costs. Clients must have adequate travel insurance when travelling overseas to cover all activities listed. GUEST CANCELLATION POLICY Depending on when you cancel, cancellation fees may apply, please read carefully. Fees are determined by the following schedule (“the Cancellation fee schedule”): • If you cancel 30 days or more before your retreat start date, you will be refunded the full retreat amount (minus your $500 booking fee) • If you cancel 30 days or less before your retreat start date, you will forfeit your entire payment. Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason. *in special cases we may transfer the retreat deposit or payments to a subsequent retreat, but this is on a case by case basis We do not offer credit for arriving late or leaving early. A guest can change to another retreat 30 days or before your retreat start date for a fee of $100. Please note the retreat must have availability.

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